Return & Refund Policy
Last Updated: [Insert Date]
1. Overview
At Bail Peptides (“Company,” “we,” “us,” or “our”), customer satisfaction is important to us. This Return & Refund Policy explains the terms under which returns, refunds, replacements, and cancellations may be accepted.
By placing an order on our website, you agree to the terms outlined in this policy.
2. Eligibility for Returns
Due to the nature of our products, all sales are final unless otherwise stated.
We do not accept returns or exchanges for:
Peptides or related products once shipped
Opened, used, or tampered items
Products purchased during promotions or clearance sales
Orders placed with incorrect information provided by the customer
This policy exists to ensure product integrity, safety, and compliance.
3. Damaged, Defective, or Incorrect Orders
If you receive an item that is damaged, defective, or incorrect, you must notify us within 48 hours of delivery.
To be eligible for a replacement or refund, you must provide:
Your order number
Clear photos or videos of the item and packaging
A brief description of the issue
Once verified, we will, at our discretion:
Issue a replacement at no additional cost, or
Provide a refund to the original payment method
Claims submitted after the 48-hour window may not be honored.
4. Lost or Delayed Shipments
If your order is marked as delivered by the carrier but you have not received it, you must contact us within 72 hours of the delivery confirmation.
Bail Peptides is not responsible for:
Carrier delays
Incorrect shipping information provided by the customer
Packages lost due to unsecured delivery locations
We will assist in filing a carrier investigation where applicable.
5. Order Cancellations
Orders may be canceled only if the request is submitted before the order has been processed or shipped.
Once an order has entered processing or has been shipped, it cannot be canceled.
6. Refund Processing
Approved refunds will be processed to the original payment method only.
Please allow:
5–10 business days for refunds to appear, depending on your financial institution
Additional processing time imposed by payment providers or banks
Shipping fees, handling fees, and transaction fees are non-refundable unless the error was caused by Bail Peptides.
7. Non-Refundable Situations
Refunds will not be issued for:
Change of mind
Incorrect product selection
Improper storage or handling after delivery
Delays caused by customs, carrier issues, or force majeure events
Failure to follow product usage or storage guidelines
8. Chargebacks and Disputes
Customers are encouraged to contact us directly before initiating a chargeback or payment dispute.
Unauthorized chargebacks may result in:
Account suspension or termination
Future purchase restrictions
We reserve the right to submit order documentation to dispute fraudulent chargebacks.
9. Research Use Disclaimer (If Applicable)
Certain products sold by Bail Peptides are intended for research and laboratory use only and are not for human consumption.
Due to this classification, refunds or returns are strictly limited once products have been shipped.
10. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time without prior notice. Updates will be effective immediately upon posting on our website.
11. Contact Information
For return or refund inquiries, please contact us at:
Bail Peptides
Email: [support@bailpeptides.com]
Website: [https://www.bailpeptides.com]